Travel info

Tips when you book

  • Book with names and surnames exactly that result from Identity Card and Passport;
  • Check the validity of the Identity Card and/or Passport;
  • Inquire about cancellation penalties of travel;
  • Inquire and provide (where required) to the entry visas and vaccinations;
  • Check the validity of the credit card;
  • Evaluate and possibly enter into the possible health insurance or supplementary;
  • Ask at the A.S.L. the E111 form to obtain the extension of health services in the countries of the European Community;
  • Reserve in Bank foreign currency;
  • Acquire information on the country visited: customs, traditions, events. ect…;
  • Buy a travel guide and, if appropriate, a map.


When you are about to leave

  • Check the accuracy of the reservations of other purchased services (hotels, tours, car rental);
  •  Carefully read the conditions of the insurance policy to cover medical and baggage;
  • Photocopy the tickets, documents and credit cards in case of loss of the originals become useful.
  • Have in your hand luggage a complete change, money and medicines indispensable;
  •  Affix the luggage labels carefully compiled;
  • Present yourself well in advance to call and check-in;
  • Bring along the contant numbers of friends and relatives;
  • Make sure you’ve checked everything in closing your home, leaving it to family or friends at least an address of one of your travel destinations;
  • Write down the number and the address of the Italian Embassy in the country visited;


When you are traveling

  • Reconfirm 72 hours in advance of the flight and the return flight intermediates;
  • Never keep money, documents and tickets in one place;
  • In case of serious problems contact the Italian Embassy in the country visited;
  • In countries at risk not to forget the various medical precautions;
  • In countries at risk avoid the consumption of ice, ice-creams, foods raw or slightly cooked, peel fruits and vegetables, drink only bottled drinks;
  • Wear comfortable clothes, comfortable shoes, sleeves and long pants when hiking;
  • Pay particular attention and respect for local customs and traditions.


When you return

  • In case of mistakes or protests, the legislation invites you promptly in communications, allowing 10 days from the reentry to submit requests for reimbursement or compensation. The law for the protection of the traveler is the D.L. III 03/17/95 implementing Directive 314/90/CEE.
  • Report your observations on the travel agency. Only with these helpful tips, Coffee Travel will inspect the product and correct any deficiencies.


Luggage – Information for passengers

To protect you against the new threat of liquid explosives, the European Union (EU) has adopted new security rules that restrict the amount of liquids that you can take through security checkpoints. They apply to all passengers departing from airports in the EU whatever their destination.

This means that, at security checkpoints, you and your hand luggage must be checked for liquids in addition to other prohibited articles. However, the new rules do not limit the liquids that you can buy at shops located beyond the point where you show your boarding pass or on board an aircraft operated by an EU airline.


The new rules apply from Monday, 6 November 2006 at all airports in the EU and in Norway, Iceland and Switzerland until further notice.


What is new?

While packing

You are only allowed to take small quantities of liquids in your hand luggage. These liquids must be in individual containers with a maximum capacity of 100 millilitres each. You must pack these containers in one transparent, re-sealable plastic bag of not more than one litre capacity per passenger (see photo below).


At the airport

To help screeners detect liquids, you must:

  • present all liquids carried to the screeners at security checkpoint for examination;
  • take off your jacket and/or coat. They will be screened separately whilst you are screened;
  • remove laptop computers and other large electrical device from your hand luggage. They will be screened separately whilst you are screened.


Liquids include:

  • water and other drinks, soups, syrups
  • creams, lotion and oils
  • perfumes
  • sprays
  • gels, including hair and shower gels
  • contents of pressurised containers, including shaving foam, other foams and deodorants
  • pastes, including toothpastew
  • liquid-solid mixtures
  • mascara
  • any other item of similar consistency*


*item of similar consistency

Examples of products similar to liquids:

  • chocolate cream;
  • butter peanuts;
  • liquid mascara;
  • liquid lipgloss;
  • yogurt, fresh cheese;
  • melted cheese;
  • deodorants, aerosol, roll-on;


Examples of products not assimilated to liquids:

sandwich made with chocolate cream;

  • sandwich made with butter peanuts;
  • powder, blush;
  • solid lipstick;
  • cheese solid form (ex. Parmesan)
  • talc powder


N.B. : List may be updated


What does not change?

You can still:

  • pack liquids in bags that you check in – the new rules only affect hand luggage;
  • carry in your hand luggage medicines and dietary requirements, including baby foods, for use during the trip. You may be asked for proof that they are needed;
  • buy liquids such as drinks and perfumes either in an EU airport shop when located beyond the point where you show your boarding pass or on board an aircraft operated by an EU airline. If they are sold in a special sealed bag, do not open it before you are screened – otherwise the contents may be confiscated at the checkpoint. (If you transfer at an EU airport, do not open the bag before screening at your airport of transfer, or at the last one if you transfer more than once).


All these liquids are additional to the quantities in the re-sealable plastic bag mentioned above.


If you have many doubts, please ask in your airline travel agent in advance of travel.

Please be corteous and cooperate with airport security and airline staff.


This document has been developed on the basis of information “New EU Security Rules at Airports – A Brief guides to help you”, preparated by the European Commission, the Association of European Airlines and Airports Council International Europe.

Its content is informative and summarizes the main elements of the EU law, any legal action or claim, therefore, should be based solely on the actual text of the law (EC Regulation 1546/2006 of 4 October 2006).